314-821-0152 | 12220 Old Big Bend Road Kirkwood, MO 63122

REVIEWS

At Al's Service Inc, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Al's Service Inc to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Al's Service Inc:


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10/17/2024

Quick service. Honest people. I feel totally comfortable recommending Al's Service to.my friends and family.



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08/09/2024

Jackie and all auto technicians were very friendly and professional. Thank you.



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05/31/2024

They helped my wife and I so fast with so much affordability. I refer everyone to them



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04/17/2024

Car broke down in an area we're not too familiar with. Called this shop based on proximity and good reviews. They did not disappoint. Friendly, helpful and fast. Would definitely take my car there again.



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03/25/2024

What a great local mechanic if you need work on your car. Kind of like third generation business has been operating since 1952. Talk to Jackie upfront and she?ll help you. She got me in for a Emissions test the same day and I was able to wait for it. Support local businesses !!!!



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03/05/2024

Great customer service especially at the front desk. The feeling of honesty is felt right up front. That goes along their knowledge of the auto, a long time knowledge of the working, which gives the comfort u want in a mechanic



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01/25/2024

They have fairly new owners. Finally have a place I can trust. They are honest, friendly, and get the work done right. Cannot go wrong, going there !



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12/06/2023

Best experience ever! My car wouldn?t start in the morning, called Al?s Service and they got my car in that day and got me all fixed up. Walked me through all the issues, Jackie gave me the best advice for what I was needing. Got the parts ordered and I was back on the road the next day! Very trustworthy and reliable. I know when I take my car there that it is in the best hands possible! Thank you Joe, Jackie and everyone at Al?s Service!!



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10/05/2023

Fantastic service! Replaced my brakes same day - quick, honest, and friendly. Highly recommend!



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09/27/2023

It's like a museum and very courteous and nice people



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09/11/2023

Quick and professional service!



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08/08/2023

Great Place......Joe and Jackie are a class act!



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07/31/2023

I?ve gone to Al?s a few times and the impression I get is honesty. They seem up front and don?t talk to you like they?re trying to ?sell you the fix? to your own vehicle. Also, they seem like a real shop? I?m not an expert, but this group seems as though they can perform actual repairs as well as just replacing parts, (like Dobbs or your local dealer).



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07/25/2023

Great work, friendly staff, great prices. Big fan of this shop.



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06/14/2023

Joe and his staff at Al's service have been my goto repair and inspection team for over 15 years. No business if perfect but they are about as close as it gets. Old school shop with old school service and business principles, and right in my area. Give them a chance and you won't regret it!



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05/28/2023

Don't get nervous, call Al's Service !



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05/01/2023

Jackie keeps the shop running smoothly and Joe is an incredibly knowledgeable mechanic.



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03/11/2023

Very fast, friendly and got the job done without any hassle. I highly recommend them!



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03/15/2022

Love the warm welcome every time I walk in and the amazing & fast service that is always provided. For being such a small shop with an even smaller crew Al's is great and efficient. Love them.



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11/12/2022

great service! I recommend them to everyone



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10/30/2021

Always treat with respect and honesty. Given options if need be and willing to work within scheduling issues within reason. Call ahead to see level of busy us a good idea



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06/11/2022

Been a customer for two years. Good customer service.



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06/10/2022

Al always doesn't excellent job. And he is always very reasonable. Great place to go



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01/04/2022

This review is long over due. My note got stashed in my pile of to-dos. We service all 6 of our cars at Al?s Service. It is always a great experience. Starting when you open the door and Remy greets you, learning what needs to be completed and why and checking out. My children always complained when they were away at college and had to have any work on their vehicles. At a very young age, they recognized how Al?s Service was superior to what they were receiving in Columbia. If you can feel good about sending your children to Al?s Service, then I highly recommend it for your family and friends.



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09/24/2021

Helped me get a tow fast and get a fuel pump working. Excellent service and friendliness!



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08/28/2021

Jackie and Joe provided a fantastic, professional, ?not so painful? trip to the mechanic! Thanks ? for getting my wife?s AC blowing cold!



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05/14/2021

Highly recommend this shop. I moved to the Kirkwood area 3 years ago. This shop happened to be around the corner from my house, and I?ve used them on two separate occasions. I have no complaints about their service, transparency, or the quality of work they performed on my car. They always have my vehicle out in a timely matter, very communicative during the process, and have never taken advantage of me when it comes to repairs/pricing. Very fair and very kind employees. They also came to tow my car in the middle of the day, which I really appreciated on such short notice. I will definitely be a returning customer!



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04/29/2021

There is only one person I trust working on my vehicle and that?s joe at al?s service, he is the most honest and reliable Mechanic I have ever been to, he goes above and beyond for his customers, so don?t get nervous call al?s service! Joe is the best in the St. Louis area



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04/22/2021

The service was excellent, the cost was fair and the shop was exceptionally clean. I would definitely refer Al's Service!



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04/22/2021

Superb service and very reasonable cost. They take the time to explain the problem and care for your vehicle. Highly recommended.



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04/22/2021

Joe and the crew goes above and beyond to ensure my concerns are addressed appropriately. He is a very hard worker, is honest and goes out of his way 100% and more to keep my vehicles running smoothly. Thanks to the Al?s Service team for being so great year after year!!! You never disappoint!!!



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03/22/2021

I strongly recommend this place I am saying that from my experience dealing with them and Joe is a very helpful guy, so do not hesitate to go to them and ask for a service for your cars. Thanks guys for all your service



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10/20/2020

Honesty, Integrity, and Exceptional Customer Service. This is the best way to describe Al's. When I moved to the Kirkwood area two years ago Al's was recommended to me, and I have been very impressed. Yesterday afternoon I had car issues where I was stranded at Big Bend and Kirkwood Rd. I called Jackie, and within a few minutes Joe had stopped what he was doing to come tow my car, and also managed to fix it by the end of business. They were also kind enough to give me a ride home. This is just one example of how they go above and beyond. If you're in search of an honest service shop I highly recommend Al's.



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07/31/2020

Such a kind guy! I totally recommend this shop! He went above and beyond when he totally didn't have to! Thank you so much for being awesome and helping my fiance with his truck you rock!



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07/19/2020

Joe always works to squeeze us in timely. His work is top notch and doesn't overcharge.



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03/04/2020

Ive been going to Joe since he was a kid! He started as Al's go to! Now he runs the shop. He is about my age, and runs the a very professional shop! Never had to complain once in 33 years! Joe is the man!



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01/06/2020

I have been going here for years and they are great! They always work quick and give an honest assessment. They work with you to figure out exactly the work that needs to be done without trying to squeeze more money out of you.



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11/16/2019

A great team to work with! I went to them with a flat tire and they provided excellent and timely service!



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09/24/2019

Joe and crew are on top of things. Great service as always



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09/18/2019

Great people, nice polite and professional! Fair price and quick attention to my needs. I was stuck in traffic and it was 95°, the tow driver even brought me a cold bottle of water.



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08/28/2019

I love going to Al?s as they are completely honest with me! Pricing is great- and i know when i go I?m only spending money on things that really need to be done now or to prevent in the future. I bought a new car in 2017 and have been using the dealer, and i hates how i couldn?t get direct answers. I won?t go anywhere else :)



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06/24/2019

Joe and his employees will go out of their way to get you set up; correctly and quickly! Joe has gone out of his way a time or two now for me, highly recommend this business!



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02/15/2019

Best and most honest mechanics around. Never had a bad experience, I highly recommend this shop to anyone!



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10/23/2018

Awesome guys...been going to them for almost 10 years. They are efficient and affordable and can manage any job I've come up with.



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09/11/2018

Best mechanics I have ever found. They are honest and never do work you don?t need. Great guys. Excellent business.



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08/23/2018

There have only been two places I trust my car to, the one is in Maplewood and the other one is Al's Service. Al's is just up the street from me so they are convenient, trustworthy, and always the right price. They're honest and straightforward with me whenever I need to talk to them on the phone. They're a fast turn around and don't take a lot of time.



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07/25/2018

Yes



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07/06/2018

Great place to get your car worked on.



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05/24/2018

Awesome service and very straightforward with repairs. Very knowledgeable of old classics like my 66 mustang all the way through modern cars.



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11/20/2017

Best and most honest mechanics I know



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11/14/2017

Any of your automotive repair needs can be taken care of under this roof. Affordable, and quick turn around times will have you coming back when those tough times hit your car.



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08/25/2017

These guys are great. Good, honest work at a fair price. What more can you ask for?



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07/23/2017

BEST TECH AROUND GREAT PLACE FAST SERVICE GREAT PRICES



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01/27/2017

Honest, reliable and the best turn around time! Highly recommend them for all of your automotive needs.



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09/11/2016

I trust them. Everything is much more simple here and not overwhelming. I'm not being ripped off either.



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08/31/2016

Al's is an amazing shop! They are honest have great prices and always work with your schedule! Never had a bad experience, I highly recommend this shop to anyone !



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06/03/2015

Joe has assembled a winning team of talented mechanics who care about cars and customers. If a repair somehow doesn't fix a problem, Joe will make it right, both mechanically and price-wise. A more honest, thoughtful and capable group of mechanics would be hard to find anywhere else. I have been taking my cars to Joe Rudy's Al's Service for years and proudly recommend this versatile and professional team of mechanics for all vehicles, domestic and foreign.



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02/02/2014

I won't take my car just anywhere, I do everything that I'm able to do myself i.e. egr valve cleaning, changing brakes, replacing radiator, upper radiator hose, front right axle, etc, etc...anything I can't do, I take to Al's. They're forthright and talented, so I rely on their service



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Al's is an amazing shop! They are honest have great prices and always work with your schedule! Never had a bad experience. I highly recommend this shop to anyone!


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Joe has assembled a winning team of talented mechanics who care about cars and customers. If a repair somehow doesn't fix a problem, Joe will make it right, both mechanically and price-wise. A more honest, thoughtful and capable group of mechanics would be hard to find anywhere else. I have been taking my cars to Joe Rudy's Al's Service for years and proudly recommend this versatile and professional team of mechanics for all vehicles, domestic and foreign.


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BEST TECH AROUND. GREAT PLACE, FAST SERVICE, GREAT PRICES.


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These guys are great. Good, honest work at a fair price. What more can you ask for?


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Any of your automotive repair needs can be taken care of under this roof. Affordable and quick turn around times will have you coming back when those tough times hit your car.


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Great place to get your car worked on.


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Awesome service and very straightforward with repairs. Very knowledgeable of old classics like my 66 mustang all the way through modern cars.


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Best crew in the business!!! Give them a shot to show off their work.


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Every customer gets treated like family. And your problems are fixed and done right the first time!!!!


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The team at Al's has taken care of my cars for 31 years. They are exactly what a great neighborhood repair shop is all about: highly skilled, personable, and fair pricing.


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